Mrs. Farren noticed her door listing to one side when she opened it and making alarming noises. It did not take her long to find that one of her extension springs was broken.
We told the customer to stop opening the door and leave it shut until our arrival. Once we got there, we unplugged the opener, disconnected the cables, and began easing the caps off of the torsion spindles. Once the springs were loose, we removed them, cleaned the spindles, and tightened on the new pair for testing.
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* $29 service call - deducted from the service
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